a.If a Cardmember agrees to leave a motor vehicle with you for a specific number of days, you must submit the Charge within seven (7) days of the date of such agreement only for the amount you agreed with the Cardmember.
b.Where you provide a parking pass for a pre-determined number of days, you must submit the Charge within seven (7) days of the date of such provision only for the amount you agreed with the Cardmember.
c.Where the number of parking days is not known when the Cardmember leaves the motor vehicle with you, you shall not submit the Charge to us until the last day of parking.
a.When a Cardmember wishes to use the Card to rent a vehicle, ensure that the Cardmember has executed a standard rental agreement, provided a valid driving license, and met such other qualifications as the Establishment normally requires in the case of vehicle rentals and ensure that a Charge Record or rental agreement is completed. You must obtain an Estimated Authorisation for the full amount of the Charge (see Subsection 2.4.1, " Estimated Authorisation") by multiplying the rate by the rent period reserved by the Cardmember plus any known incidentals. You must not include an amount for any possible damage to or theft of the vehicle. In your rental agreement with the Cardmember, you must specify the full exact cost of the vehicle rental together with the exact cost of any additional goods or services made available to the Cardmember (e.g., child seats) and the exact amount of any other cost that the Cardmember may be liable for and that is within the Cardmember's control to avoid (e.g., a "no show" fee or a charge for failing to return the vehicle with a full fuel tank). The rental agreement must include the Cardmember's consent to include these costs in the Charge submitted for the vehicle rent.
b.The Estimated Authorisation is valid for seven (7) days following the conclusion of the vehicle rental period set forth in the rental agreement.
c.If upon return of a rental vehicle, the vehicle has been damaged and the Cardmember has not purchased the car rental collision or loss insurance and the Cardmember voluntarily selects to use the Card to pay for property damage to a rented vehicle, you may submit a Charge, which will be submitted separately from any Charge submitted for the cost of the vehicle rental, for an estimate of the capital damages amount incurred, provided that:
i.the Establishment must provide in writing, to the Cardmember, an itemised list and description of the specific damage which has occurred;
ii.prior to submitting a Charge, the Establishment obtained a written, signed acknowledgement from the Cardmember of their responsibility for the capital damage, including a specific estimate of the capital damages amount and a written statement from the Cardmember that he/she wants to pay the specified capital damages with the Card (the Cardmember written statement must be made freely and without any threat or duress);
iii.the Establishment must adhere to the requirements for completion of Charge Records and must obtain a separate and additional Authorisation for the estimate of the capital damages amount;
iv.the original Charge for the car rental was made on the Card of the same Cardmember referred to above at the time the vehicle was checked out;
v.the Charge submitted for capital damages is no greater than the estimated capital damages plus fifteen percent (15%) or, in the case of a total loss, the replacement cost of the vehicle. No amounts in excess of one hundred and fifteen percent (115%) of the disclosed amount will be charged to the Cardmember's Card, without the express prior written consent of the Cardmember.
d.You must comply with requests from the Cardmember or the Cardmember's insurance adjustor to supply documentation related to the capital damages incident.
e.You must never include the following in an Authorisation Request or in a Charge submission:
i.Losses due to theft of the vehicle, or
ii.Loss of revenue incurred by you due to loss of use of the rental vehicle in question.
f.In addition to the other Chargeback rights contained in the Agreement, we will exercise Chargeback rights if any Charge for Capital Damages is not submitted in accordance with all the procedures contained within these Merchant Regulations.
g.You must not include an amount in any Charge for any damages, penalties, fines, charges, costs, or fees in addition to the Estimated Rental Charge whether or not such amounts are set out in the rental agreement unless such itemised amounts are expressly requested by the Cardmember to be charged to the Card. If you include such amounts in any Charge without the Cardmember's express request, we will have Chargeback rights for the amount of the Charge in excess of the Estimated Rental Charge.
h.Upon return of the vehicle, follow the procedures for estimated amounts in Subsection 2.4.1, " Estimated Authorisation".
i.We may monitor your compliance with the preceding special Authorisation procedures. If we notify you that an Establishment is not complying with these Authorisation procedures, you must cure such non-compliance within thirty (30) days. If, after thirty (30) days from the date of such notice, you continue not to comply with these procedures, then we will have Chargeback rights for the full amount of any Charges made at that Establishment during such continued non-compliance. For purposes of this provision, "noncompliance" occurs when more than five percent (5%) of either your total or any one Establishment's Authorisations do not comply with the preceding procedures.
j.Notwithstanding the Authorisation procedures set out above, you must still obtain the Cardmember's consent to the full exact amount of the Charge. Any additional amount may only be submitted if you treat it as a separate Charge and obtain the Cardmember's consent to the full exact amount of the Charge.
k.You shall not accept Prepaid Cards to reserve or pick up a rented vehicle, but you may accept Prepaid Cards for payments upon the return of vehicles when the final Charge amount is known.
a.We will accept Charges for the deposit payment or the entire purchase price of new and used motor vehicles only if:
i.the amount of the Charge does not exceed the total price of the motor vehicle after deduction of applicable discounts, rebates, cash down payments, and trade-in values; and
ii.you obtain Authorisation for the entire amount of the Charge.
b.If the Cardmember denies making or authorising the Charge and you have not transferred title or physical possession of the motor vehicle to the Cardmember, we will have Chargeback rights for such Charge.